PRIVACY POLICY

At Tendresse Coffee, we value customer privacy and are committed to protecting the personal data we collect. This policy describes how we collect, use, store, and protect your information.


1. Information we collect

We collect personal data necessary to process orders and provide a personalized experience, including:

• Contact information: Name, address, telephone number, email address.

• Payment information: Credit/debit card details or other payment methods (securely processed by external platforms).

• Usage Information: Data about your interaction with our website, such as IP addresses, browser type and pages visited.


2. Use of Information

We use your information to:

• Process your orders and manage deliveries.

• Answer your questions and provide customer support.

• Send updates about your orders or promotions (only with your consent).

• Improve our website and personalize your experience.


3. Sharing information with third parties

We do not share, sell or rent your personal data to third parties, except in the following cases:

• Service providers: We share your data with payment, transport and logistics providers to fulfill your order.

• Legal obligations: We disclose your information if required to do so by law or a competent authority.


4. Data security

We implement technical and organizational measures to protect your information from unauthorized access, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute protection.


5. Data retention

We retain your information only for as long as necessary to fulfill the purposes described or as required by law.


6. Your rights

Depending on your location, you may have the following rights over your personal data:

• Access, correct or delete your information.

• Object to the use of your data for marketing purposes.

• Withdraw your consent at any time.

• File a complaint with a data protection authority.



To exercise these rights, you can contact us at the email address below.


7. Use of cookies

Our website uses cookies to improve your experience, analyze traffic, and deliver personalized content. You can manage your cookie preferences in your browser settings.


8. Changes to the Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on our website with the date of the last update.


9. Contact

If you have any questions regarding this policy or the management of your information, you can contact us at:



Email: tendsse.coffee@gmail.com